Tuvis has its presence in Maharashtra and Madhya Pradesh at Pune and Indore. Opening branch at Dhule shortly

Grievance

Level 1

Customers can approach the Customer Care Officer (CCO) for complaint / grievance Sonali- 7741008223 / Apurva – 7410145531
(9.30 a.m. to 6.00 p.m. on working days (Monday to Saturday)
(Except Banking Holidays).

Level 2

If the Customer is not satisfied with the response received from the CCO or if the issue is not resolved within five (5) working days, please call:
Vishal Mohalkar – 9881991823
(9.30 a.m. to 6.00 p.m. on working days (Monday to Saturday)
(Except Banking Holidays).

Level 3

If the issue is not resolved within fifteen (15) days, Customers can escalate the complaint / grievance to:
GRO/PNO: Mr. Shekhar (Grievances Redressal Officer/ Principal Nodal Officer)- Contact # 9370347299
E-mail: admin@tuvis.co.in
(9.30 a.m. to 6.00 p.m. on working days - Monday to Saturday)
(Except Banking Holidays).

Level 4

Sa-Dhan
Grievance Redressal Officer A-1 248, 3rd Floor, Safdarjung Enclave, New Delhi-110029, Delhi Contact No. 011 4717 4418 nandi@sa-dhan.org